Top Frequently Asked Questions
Listing my home
How does selling with Falaya save me money?
Unlike traditional one size fits all approach to pricing, Falaya’s multiple listing packages and on-demand services allows sellers to decide how much Realtor involvement they want in their transaction and therefore control their costs. Our unique pricing model ensures that every seller gets the technology and support they need to save over $10,750 in Realtor commissions on average.
What does the Basic Package include?
Our basic package is perfect for experienced home sellers. For $500 up front with an additional $500 at closing, your listing is put on the MLS, Zillow, Realtor.com, Redfin, Trulia and hundreds of other brokerage and third-party listing sites to ensure your listing reaches reaches buyers no matter where they are looking. You’ll be sent custom realtor grade “for-sale” sign and directional to capture drive by buyers. Also, each listing is assigned a transaction coordinator to specially trained to route all leads, present offers, create custom tasks, and ensure a smooth and efficient selling experience from listed to sold. All of your listings activity can be managed though our revolutionary mobile app. Follow up with leads, respond to offers, check off tasks, manage contacts and showings all from the palm of your hand.
What does the Professional Package Include?
What does the Premium Package include?
What is the difference between the three plan options?
How do I list my property with Falaya?
In the top right hand corner of each webpage on Falaya.com, click the “List A Property” button. If you haven’t already, you will create an account then select the package and any on-demand services that work best for your personal situation and make your initial payment. From there, you will be taken through several Q&A style forms that allow us to gather all the information necessary to create your listing and property disclosure document. Then, you will sign the required documents and upload your photos. After the listing application is completed, the Falaya Team will review your listing and then give you a call to confirm any details and answer any of your questions. At that time, we will set a date for your listing to go live to the public. On that date your listing will be entered into the MLS so buyers can view it, book tours, and submit offers directly to you.
If I start entering my home, will buyers immediately see it?
Does Falaya provide professional photography?
YES! Falaya provides professional photography included with the Premium Package. For sellers that chose the Basic or Professional Package, you can place an order with us for photos by visiting the pricing page and selecting professional photos and/or walkthrough video & 3D tour. The cost is $150 for 20 photos and $400 for walkthrough video & 3D Tour, but we can tailor packages depending on what you want. Just shoot us a message or talk to us during your on-boarding call with the Falaya team.
How do I determine the listing price of my home?
Any seller can research comparable property (comps) on their own by looking at major sites like Zillow or Realtor.com to see what their neighbors’ houses are currently listed for and/or sold for recently. Sellers should only use comps that are less than six months old, because appraisers will only look at recent sales when doing the appraisal for financing. Correct pricing is key for both the speed at which the sale occurs and can affect the amount of money the seller will walk away with at the end of the sale. Falaya offers a comparable market analysis as an on-demand realtor service for only $300 to give you an unbiased professional opinion. Visit the pricing page and book your appointment today with a licensed real estate agent.
How quickly can my listing go live to the public?
Honestly, as soon as you would like it to go live. We are able to make listings active on the MLS, Zillow, Realtor.com, Redfin, Trulia and more within 24 – 48 hours or less. Ultimately, the speed with which your listing goes live is up to you and your timeline. We will be reaching out to you directly to answer questions and set a timeline before making it viewable to the public.
How does the buyer’s agent commission work?
Whether to pay a buyer’s agent commission or not is totally up to you as the seller, but at this point Falaya is required to enter something into the MLS by the board of realtors. The typical market cost of a buyer’s agent commission is currently 2-3%. You will only pay this fee if a licensed real estate agent finds a buyer that closes on your property. The payment will be due at the closing table for the amount advertised. The amount of commission cannot be negotiated on a contract. The amount that is advertised is what is paid, but the amount advertised can be changed by informing the Falaya sales team. The level of commission will affect how motivated realtors are to show the property, so it should be taken into consideration when thinking about pricing and how quickly you want to get under contract.
How do the Realtor On-Demand services work?
How long does my MLS listing last?
How do I make changes to my listing?
All changes can be made via the seller dashboard by selecting the “edit listing” button. Additionally, Falaya sellers should communicate with their transaction coordinator to ensure your changes are made on the MLS itself. Common changes include – updating listing price, adding or removing photos, and rewriting the listing description.
Can I sell multiple properties at the same time with Falaya?
Finding My Home
Does Falaya work with Buyers?
How does Falaya differ from traditional real estate platforms?
How can I search for properties on Falaya?
Is there a fee for buyers to use Falaya?
How does Falaya ensure the accuracy of the listings?
Can I negotiate the price directly with the seller on Falaya?
What kind of support does Falaya provide to buyers?
How secure is my personal information on Falaya?
Can I schedule property viewings through Falaya?
What happens if a dispute arises between the buyer and the seller?
General
What is Falaya?
How do I create an account on Falaya?
Is my personal information safe with Falaya?
How does Falaya make money?
Can I list or search for properties outside of the United States on Falaya?
Does Falaya offer customer support?
How can I report a problem with a listing or a user?
Do I need to be tech-savvy to use Falaya?
Can I access Falaya on mobile devices?
What resources does Falaya offer to help me with the real estate process?
Does Falaya offer any guarantees on transactions made through the platform?
How can I stay updated on new features or listings on Falaya?
Can I leave feedback or reviews on Falaya?
Is there a Falaya mobile app?
How does Falaya help in reducing the overall cost of real estate transactions?
Still have questions?
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